Privacy Policy

Introduction

Tandem Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, address, email address, telephone number, and other contact information
• Health Information: Medical history, treatment information, and other health-related data (with appropriate consent)
• Financial Data: Payment information and billing details
• Usage Data: Information about how you use our website and services

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process applications and service requests
• Improve, personalize, and expand our services
• Communicate with you about services, updates, and support
• Comply with legal obligations and regulations
• Protect against fraudulent or illegal activity

HIPAA Compliance

Tandem Services is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate safeguards to protect the privacy and security of protected health information (PHI) in accordance with HIPAA regulations.

Information Sharing

We may share your information with:

• Service providers who assist in our operations
• Healthcare providers and case managers (with consent)
• Government agencies as required by law
• Legal and regulatory authorities when necessary

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt-out of certain data sharing
• File a complaint with appropriate authorities

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.